Suspended acoustical (drop) ceiling contractor and installer
Installations of suspended acoustical ceilings, specialty ceilings, and acoustical wall panels in Eastern Massachusetts and Southern New Hampshire
Keywords: Acoustical Ceilings, Suspended Ceilings, Drop Ceilings, Ceiling Contractor, Ceiling Installation
Interview Q&A
How long have you been in business?
Since 1983
What is your primary product or service?
Suspended acoustical ceiling installation and acoustical wall panels
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I bought a ceiling cleaning franchise in 1983. Soon thereafter I realized that I could better serve clients by offering new installations of acoustical ceilings instead of spraying chemicals all over their establishments.
How do you differentiate yourself from other businesses in your category and area?
We like what we do, and we care about the job that we do for all of our customers. We don't hire subcontractors--the work is done by employees with I-9's and CORI checks, and our insurance includes not only general liability but also workers compensation for $5 million. Our typical installer has been with us for over 20 years, and they're nice guys!
How many locations do you have and do you have plans to expand?
Our main warehouse and office is located at 46 Lowell Road in Windham, NH. We do not have plans to expand, as we feel that it may dilute the product and service experience.
Provide detailed directions to your location
46 Lowell Road in Windham, NH. These days, with GPS and google maps, etc., well, it's easy to find!
What type of payments do you accept?
Cash, check, all major credit cards.
Which areas do you service?
Southern NH and Eastern MA
Who owns your company or runs daily operations?
Owner--Steven Barretto;
Operations--Nick Saye;
Estimator--Mike Ryan;
Office Manger--Nancy Russo
What are your hours of operation?
Monday through Friday 7:00 AM to 5:00 PM
What is the best compliment anyone can give you?
"You guys did a great job--so professional. Can't wait to tell my friends and neighbors about you"
What is your favorite quote or Bible verse?
With God, all things are possible.